CeeZ TECHNOLOGY

         In our services provided by BPO vendors are offered on a fee-for-service basis, using business models such as Remote In-Sourcing or similar software development and outsourcing models. This can help a company to become more flexible by transforming fixed into variable costs. A variable cost structure helps a company responding to changes in required capacity and does not require a company to invest in assets, thereby making the company more flexible. Outsourcing may provide a firm with increased flexibility in its resource management and may reduce response times to major environmental changes.

 

          Another way in which BPO contributes to a company’s flexibility is that a company is able to focus on its core competencies, without being burdened by the demands of bureaucratic restraints. Key employees are herewith released from performing non-core or administrative processes and can invest more Time and Accuracy in building the firm’s core businesses. The key lies in knowing which of the main value drivers to focus on – client intimacy, Client Satisfaction, or operational excellence. Focusing more on one of these drivers may help a company create a competitive edge.